In, Get 2,790 people have already reviewed Sun Basket. They provide flexible meal plans which can be customized for gluten-free and vegetarian options. Email. Please send us an email at help@sunbasket.comusing subject line Trustpilot, and we'll be happy to further assist you. Sun Basket is a subscription-based meal kit service that delivers chef-crafted recipes and fresh, mostly organic seasonal ingredients. | Customer Service Representative (2) Manager (2) Finance (1) Recruiter (1) Director (1) Customer Service Agent (1) Packing (1) Video Editor (1) Supervisor (1) Membership Ambassador (1) Food Production Team Member (1) More Less. Full disclosure: I created an account on Trust Pilot just to review Sun Basket. SunBasket has a consumer rating of 2.43 stars from 120 reviews indicating that most customers are generally dissatisfied with their purchases. You have been subscribed to our newsletter! Reviews from Sun Basket employees about working as a Customer Service Representative at Sun Basket in San Jose, CA. Read about their experiences and share your own! Sun Basket has experienced an influx of new customers and service requests as a result of COVID-19. I’ve been trying to find a company I could grow to love that delivers ingredients worth serving right to my doorstep. Privacy Check out our Sun Basket reviews, and find out everything about this meal delivery service–from the ordering process to menu plans to pricing. Accessibility Including recipesthat will actually work. Interviews for Top Jobs at Sun Basket. 5 free credit every month. From our meal kits to our Oven-Ready selection, we have an option that fits your lifestyle. Phone. 2,783 people have already reviewed Sun Basket. Ask the representative for a confirmation number. | Name. Terms of Service apply. | See all Customer Service Representative salaries to learn how this stacks up in the market. Please select an option from the menu above to get started. CHAT WITH SUNNY B Our chat bot, Sunny B, can help with common issues 24/7. 69 Sun Basket jobs available on Indeed.com. Customer Service Agent salaries at Sun Basket can range from $18-$19. Our meal kit plan delivers healthy recipes and organic & sustainable ingredients weekly, with menus for your lifestyle. Monday - Thursday We'll be sharing your feedback with our Service Manager to ensure we have enough coverage to assist our customers. Last but not least, make it easier to cancel a subscription – customers shouldn’t have to call someone to do that, and especially if they never answer! Corporate Information Demoulas Super Markets, Inc. Corporate Office ATTN: Customer Care 875 East St. Tewksbury, MA 01876. To me, it’s worth trying something like this to see if it would give me a little break so I can focus on just cooking. 2,809 people have already reviewed Sun Basket. This site is protected by reCAPTCHA and the Google With Sun Basket, you have the opportunity to select meals and ingredients that work for you. Online Customer Reviews/Complaints: Sun Basket has been featured in major media outlets including Wall Street Journal, San Francisco Chronicle, and San Francisco Business Times. SELF-SERVICE After a full day of reaching out to both the banking entity and Sun basket, I finally received a refund. Learn about Sun Basket culture, salaries, benefits, work-life … | Read 361-380 Reviews out of 2,784 Sun Basket is a rapidly-growing meal delivery service known for its fresh, organic ingredients and incredible, healthy recipes designed by head chef Justine Kelly. Close. I want to support our local farmers and receive good quality produce and meats b… Hours. April, 2014. Read about their experiences and share your own! Quick way to get your order and delivery questions resolved 24/7. Terms See all Customer Service Agent salaries to learn how this stacks up in the market. SELF-SERVICE Quick way to get your order and delivery questions resolved 24/7. | Read 1,301-1,320 Reviews out of 2,809 2,784 people have already reviewed Sun Basket. Social media. Sun Basket takes forever to respond to emails and concerns. I had an unauthorized charge and fraudulent activity on my Sun basket account. Learn about Sun Basket culture, salaries, benefits, work-life balance, management, job security, and more. Consumers complaining about SunBasket most frequently mention customer service, home chef and credit card problems. ASK AN EXPERT Get advice from Sun Basket customers just like you. San Francisco, CA 94107-1962. Adam Zbar. Sun Basket was founded in 2014 by San Francisco chef Justine Kelly, tech entrepreneur Adam Zbar, Tyler MacNiven and George Nachtrieb. Tell the representative that you would like to cancel your Sun Basket account. Sun Basket Recipes Videos Tips & Techniques From our blog, The Sun Times The Key to Optimal Health is Eating Better Food, Not Less I love to cook but sometimes I want a break from hunting down recipes and shopping for ingredients. History. This estimate is based upon 1 Sun Basket Customer Service Representative salary report(s) provided by employees or estimated based upon statistical methods. - Seasonal, non-GMO produce and responsibly-sourced meats and seafoods -… Also, customer service needs to be more available. Check out our Sun Basket reviews, and find out everything about this meal delivery service–from the ordering process to menu plans to pricing. 501 - 1k. Employee contacts. Terrible Customer Service Experience. Contact Sun Basket customer service at 1-855-204-7597. | Sun Basket offers free delivery and is currently only shipping to CA, OR, WA, CO, UT, AZ, NV and ID. Sun Basket is a healthy cooking service that delivers the best organic ingredients and easy customized recipes weekly to customers door. The recipes are simple, the ingredients are fresh, flavorful, and incredibly healthy, ordering is easy, and the subscriptions are flexible. Our chat bot, Sunny B, can help with common issues 24/7. Reviews from Sun Basket employees about working as a Customer Service Representative at Sun Basket. 978-851-8000. You can order for as long as you want and pause or stop whenever you feel like it. Sign up to uncover company details. Login to your Sun Basket account to select your weekly delivery of recipes with organic and sustainable ingredients You can SMS, E-Mail or Call us. Apply to Derrick Hand, Crew Member, Medication Aide and more! Get advice from Sun Basket customers just like you. Founders. Security. Sun Basket’s pork is always antibiotic-free and, as required by federal regulation, hormone-free. Started. Voice your opinion today and hear what 2783 customers have already said. We are here M-F 8-5 PT. Specialties: Sun Basket makes it easy to cook delicious, healthy meals that you'll love. Phone. Founded. It irks me when businesses are not transparent, do not strive to hear from unsatisfied customers, and treat loyal customers poorly. SunBasket ranks 7th among Grocery Delivery sites. The best food from the best farms & personalized, easy recipes, delivered! Business Profile. This estimate is based upon 1 Sun Basket Customer Service Agent salary report(s) provided by employees or estimated based upon statistical methods. Have you ever had dinner ingredients delivered to your home? Worst customer service from all meal subscription services. To meet growing demand while continuing to deliver outstanding customer service at scale, Samantha and Daniel turned to Salesforce to innovate fast. Customer Service Representative salaries at Sun Basket can range from $17-$19. Delicious from-scratch kits Convenient pre-prepped options Substitutions sometimes offered Can add other grocery items to your order Good packaging Sun Basket Sun Basket is the kind of service that does everything to ensure its customers are happy. Number of employees. Sun Basket will get three main suggestions from us. Read about their experiences and share your own! Unfortunately with the COVID-19, customer service was not available with the banking entity or Sun basket. Sun Basket Inc. 1 Clarence Pl Unit 10. CONTACT US You can SMS, E-Mail or Call us. First of all, our analysis suggests they need to improve the packaging. They advertises that the food is organic, but no, in order to get the organic food in your subscription, they upcharge you from their base rate unlike other food subscription companies that offer far better customer service and only offer organic food and don't upcharge you for it. Kelly had appeared on Iron Chef America, and had been cooking in San Francisco for 25 years.Zbar previously founded social analytics platform Tap11, which he sold to the founders of YouTube.. By May 2015, the company was serving customers in eight states. Hello Alexander, thank you for sharing your feedback and we're so sorry to hear about your Sun Basket experience. Read about their experiences and share your own! ASK AN EXPERT The average Sun Basket salary ranges from approximately $20,000 per year for Production Worker to $75,000 per year for Marketing Manager. Service 4 | Read 1,241-1,260 Reviews out of 2,790 100% of Sun Basket beef is humanely raised in pastures to maintain the quality of the end product by reducing stress and strain on the animal throughout the life cycle. Ask the representative to cancel all future deliveries. 3 Sun Basket Customer Service Representative interview questions and 2 interview reviews. With paleo, vegetarian, and gluten-free options, this meal kit is an excellent value for the discerning eater. CHAT WITH SUNNY B Ingredients constantly missing or spoiled, sometimes the wrong meals all together - and they will nickel and dime you rather than show any sort of hospitality (ie they will refund you the exact cost of the item rather than offer any sort of compensation for the trouble). We are here M-F 8-5 PT. Sign Average Sun Basket hourly pay ranges from approximately $12.08 per hour for Food Preparation Worker to $17.00 per hour for Customer Specialist. The Key to Optimal Health is Eating Better Food, Not Less, © 2020 Sun Basket 4.31.4 Privacy Policy and Sun Basket is a meal delivery service that features organic produce, responsibly raised meats free of antibiotics and added hormones, and sustainably sourced seafood. It allows you to cook and eat something new every week without spending time on grocery shopping and meal planning. 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